Return & Refund Policy – Regrowth Kit Products
We aim to ensure customer satisfaction while maintaining hygiene and product integrity standards.
1. Eligibility for Return
- Returns are accepted only for unopened, unused, and sealed products.
- Return request must be raised within 7 days of delivery.
- Products damaged due to misuse, improper storage, or handling will not be eligible.
2. Non-Returnable Items
- Opened or used products
- Items without original packaging
- Products purchased during clearance or special discount offers (if applicable)
3. Refund Process
- Once the returned product is received and inspected, approval will be confirmed.
- Approved refunds will be processed within 7–10 business days.
- Refunds will be issued to the original payment method only.
4. Replacement Option
- In case of damaged or defective products received, replacement will be provided instead of refund (subject to verification).
5. Return Request Process
- Customers must contact support with order details and issue description.
- Approval is required before sending any product back.
Customer Support: dr.ankitpatel89@gmail.com