Return & Refund Policy – Regrowth Kit Products

We aim to ensure customer satisfaction while maintaining hygiene and product integrity standards.

1. Eligibility for Return

  • Returns are accepted only for unopened, unused, and sealed products.
  • Return request must be raised within 7 days of delivery.
  • Products damaged due to misuse, improper storage, or handling will not be eligible.

2. Non-Returnable Items

  • Opened or used products
  • Items without original packaging
  • Products purchased during clearance or special discount offers (if applicable)

3. Refund Process

  • Once the returned product is received and inspected, approval will be confirmed.
  • Approved refunds will be processed within 7–10 business days.
  • Refunds will be issued to the original payment method only.

4. Replacement Option

  • In case of damaged or defective products received, replacement will be provided instead of refund (subject to verification).

5. Return Request Process

  • Customers must contact support with order details and issue description.
  • Approval is required before sending any product back.

Customer Support: dr.ankitpatel89@gmail.com