Shipping Policy – Regrowth Kit Products

1. Order Processing

• Orders are usually processed within 24–48 hours after confirmation.
• Orders placed on Sundays or public holidays are processed on the next working day.

2. Delivery Time

• Standard delivery time is 3–7 business days, depending on the delivery location.
• Remote or rural areas may take slightly longer.

3. Shipping Charges

• Shipping charges (if applicable) will be shown at checkout before payment.
• Free shipping may be offered during special promotions or on selected orders.

4. Tracking Information

• Once the order is shipped, tracking details will be shared via SMS or email.
• Customers can track their shipment using the provided tracking link or number.

5. Delivery Attempts

• Courier partners will attempt delivery up to 2–3 times.
• If delivery fails due to incorrect address or unavailability, the order may be returned.

6. Address Changes

• Address changes are allowed only before the order is shipped.
• Once shipped, address modifications are not possible.

7. Delays

• Delivery delays may occur due to weather conditions, courier issues, or unforeseen circumstances beyond control.